every-foods

To view your next delivery, please log in to your account. There are two possible scenarios here:1. Your order has already been shipped:&#xA0;Click on &apos;Order History&apos; in the menu on the website. There you will see the order that is currently being processed and a link to track the delivery. ATTENTION: This order will not appear in the list of future orders!2. List of all future orders: To view your upcoming deliveries, click on the calendar icon in the navigation (top right or in the menu bar). Here you will find an overview of all your planned deliveries. You can also adjust these dates as needed.In addition, we offer you the option of receiving notifications via WhatsApp or email to inform you of upcoming deliveries. You can configure these notifications as you wish and thus receive timely information about your next deliveries. WhatsApp is currently only available for customers from Germany and Austria. You can sign up for WhatsApp <a href="https://api.whatsapp.com/send/?phone=493088789671&amp;text=Ich%20will%20Updates%20von%20euch%20per%20Whatsapp%20erhalten%21">HERE</a>.

To view your next delivery, please log in to your account. There are two possible scenarios here:. 1. Your order has already been shipped: Click on 'Order History' in the menu on the website. There you will see the order that is currently being proce

Where can I see my next order?

Questions around an existing order

Order

Will I receive a notification for upcoming orders?

How can I change the delivery date of my next order?

What if I want to cancel an order?

How can I track my parcel?

Can I select a delivery window/time?

Can my parcel be delivered to a Packstation?

Is there a drop-off permit?

What happens, if I decide not to accept the parcel?

My order was delivered to a neighbour or different location, without notifying me. What now?

What happens, if my order cannot be delivered?

I received wrong products or something from my order is missing.

The meals are no longer edible or they arrived damaged.

My order arrived thawed.

How can I recycle the packaging?

SMS notifications for your upcoming order

Disposal guidelines

I have an issue with the delivery of my order

Can I change the address after the order got triggered?

Shipping and delivery

How man I manage my every account?

How can I pause my subscription?

How can I cancel my subscription?

How can I reactivate a paused or cancelled subscription?

How can I adjust the delivery frequency?

How can I change the products in my subscription?

How can I change the delivery date of the next order?

Subscription management

How can I log into my account?

I do not receive the 6-digits login code. What can I do?

How can I update my account information?

How can I create an every account?

How can I delete my account?

What should I know about the every newsletter?

My account

How can I collect loyalty points?

Do the loyalty points expire?

How can I use my points of vouchers I got in return for spending points?

When will I be collected points show in my account?

Loyalty programme

What payment methods can I choose from?

When will  I be charged for my upcoming order?

Where can I view my delivery and payment history?

Where can I download an invoice for my order?

How can I update the payment method?

Payment

Giftcards and vouchers: General information

How to use a giftcard or voucher

How can I redeem loyalty vouchers?

How can I purchase an every gift card?

Can I use more than one Code for the same order?

Gift cards and vouchers

Questions around my subscription

How can I place an order?

Is there a minimum order amount or value?

New packaging - from a box to a bag

How can I contact you?

Can I palce an order without starting a subscription?

About every

I have a gift card, what now? (new customer)

I have a giftcard, what now? (exisiting subscription)

I did not receive my giftcard

Vouchers and gift cards

Where is every available?

How does the shipping work?

Shipping and shipping costs

Delivery

Most asked questions

Why shock-freezing and what is this?

Are the meals vegan?

Can the meals be stored in the fridge?

How many portions does one meal contain?

How long can the meals be stored in the freezer?

How do I prepare my every meals?

Where are the ingredients from?

How are the meals produced?

Do you offer meals for people with special dietary needs?

How many meals fit into my freezer? How big is a bowl package?

Can I put thawed meals in the freezer again?

Questions around our products

Delivery Problems?

Delivery problems?

hello@every-foods.com

Contact? 📥

Where can I see my next order?Updated 3 days ago