Can I put thawed meals in the freezer again?Updated 6 months ago

Don't be confused if the dry ice that is in the package for cooling has already evaporated. This alone is not an indication that the order is no longer cold enough. Below you will find a few tips on how to determine whether the dishes are still suitable for consumption, i.e. should be frozen again.

Please test whether the vegetables are still cold and frozen. The sauce will melt a little faster due to the salt and oil it contains. If the meal is generally still cold and the vegetables are still frozen, you can freeze the meal again. 

If the products have thawed, they can be stored in the refrigerator for two days, up to a maximum of one week, before they should be consumed. To do this, transfer the contents to a Tupperware container or similar. Please send us photos of dishes that have clearly thawed or partially thawed, and we will be happy to find a solution.

We advise against consuming or re-freezing completely thawed products. This can affect the taste and nutritional value.